What is the check-in procedure ?

Due to Covid19 pandemic for the health and safety of our guests, and team members in compliance with the social distancing requirements we no longer have an associate meeting guests at this time. We now offer contactless check-in and contactless check-out.


Fully refundable deposit for incidentals / damages must be provided to us by e-transfer at least 24 hours prior to your check-in date. Valid government issued photo ID for each guest must be provided to us by text, secure iMessage, secure What’sApp messenger, and /or by email 24 hours prior to check in. After we receive deposit for incidentals / damages, and ID copies we will send you an Occupancy Licensing Agreement that can be securely signed on your phone, tablet and / or computer. After we receive signed Occupancy Licensing Agreement we will send you detailed check-in instructions with step by step pictures.


Please note that check-in time is between 4 p.m. and 9.00 p.m. It is not possible to check-in prior to 4 p.m. If you plan to arrive after 9.00 p.m. please email us at info@CanadaSuites.com so that we can make special arrangements for you.